VeraLab Features

Users are assigned to workstations by Lab Assistants through Dashboard application.

Unattended workstations can be locked to prevent unauthorized user access.

Locking can be integrated with user sign-in or performed independently.

Users will be warned several minutes before their user session times out, so they can complete their job before the workstation gets locked.

"Strict", "Liberal" and "None" locking modes can be specified on the system level and overwritten on the Room, and Workstation levels. In "Strict" mode, a workstation gets locked when user signs out and unlocked when user signs in. In "Liberal" mode, a workstation gets unlocked when user signs in but is doesn't get locked when the user signs out. In "None" mode, locking is not integrated with user sign-in.

Dashboard may be integrated with card-readers to speed up sign-in process.

Sign-in data is saved to access log. Access logs can be searched to find users who occupied a particular workstation at a particular time or to find workstations that have been occupied by a particular user.

Violators can be added to the Alert List. Once a violator from the Alert List tries to sign-in, Lab Assistant will get a warning.

Threat levels can be associated with each Alert List entry to allow for a policy that prescribes different actions for different types of violators.

In case the lab occupies multiple rooms, Lab Assistants can see the occupancy of all the rooms and redirect incoming users to under-occupied facilities.

The entire room can be marked as reserved for a class. The instructor who delivers the class can indicate whether she/he permits other users to occupy remaining workstations.

In case there are no workstations available for sign-in, users can be added to waitlist.

Users can choose wait-listing criteria such as "wait for any machine in the room", "wait for a machine of a particular type", or "wait for a particular machine".

Lab Assistants get notified once the possibility to assign a waitlisted user to a machine arises.

The system keeps the list of maintenance issues associated with workstations.

Once a new open issue is submitted, Technicians get notified by e-mail.

Each Technician can view the list of currently open issues.

Lab personnel can search the issue database specifying various search criteria.

Each issue can be ranked by severity, type, priority, and status. Custom values of these criteria can be added during the system installation.

Technicians can mark workstations unavailable for user sign-in.

Lab personnel can collaborate on issues by adding notes. Once a new note gets submitted, issue creator and all technicians get notified by email.

Lab Managers can view the current status of the lab through Manager Dashboard.

Lab Assistants must register with the system when they start and end their shifts.

Payroll data is calculated based on Lab Assistant rate and attendance records.

Payroll data can be exported in the form easy to submit to HR department.

System can enforce a policy permitting only a limited number of users in the entire lab to use a particular application. That allows for purchasing a limited number of concurrent software licenses and still installing software on all the machines in the lab.

Alternatively, the system can be set up to work in "info-only" mode, when it registers violations of concurrent license terms without shutting down the application.

System can prevent users from running a particular application such as file exchange clients, games, or instant messengers.

System allows managed applications to be deployed in different file system locations on different machines.

System allows to decrease the maximum number of concurrent users at runtime.

Security Administrators can take screenshots of user display.

Security Administrators can view the list of processes run on each workstation.

Security Administrators can kill processes running on user workstations.

Security Administrators can send messages to workstations.

The system can present transactional data as reports in tabular and graphical form.

Each report allows user to set a detailed search/filtering criteria.

Lab occupancy reports show how many workstations were occupied by users on a particular day of the week or on a particular hour of the day.

Workstation availability reports show how many workstations were available for user registration.

Downtime report shows how well workstations have been maintained and how reliable is a particular type of equipment.

Waitlist reports can tells if there is a deficit of any type of equipment.

Out-of-the-box installation provides Lab Assistant, Supervisor, Technician, Administrator, and Security Administrator roles. Each role has a set of tasks associated with it.

Roles/Tasks breakdown can be adjusted to match employee roles in the client's organization.

One person can have multiple roles. Administrator can set up a default role for each person.

The System allows for setting up a different "skin" to fit your corporate look & feel standards.

The System allows to configure a number of business rules in assess control, maintenance and security administrator areas to meet your business process requirements.